Primordial Solutions sends text messages to customers who ask for them. This page explains what we send, how to join, and how to stop.
Join our text message program
To receive text messages from Primordial Solutions, text the word JOIN to (866) 846-7426.
By texting JOIN to (866) 846-7426, you agree to receive text messages from Primordial Solutions. Messages are order and shipping updates, account notifications, and replies to customer service questions.
- Message frequency varies, and is typically no more than 4 messages per month.
- Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help.
- Consent to receive text messages is not a condition of any purchase.
- See our Messaging Terms and Conditions and Privacy Policy.
What we send
| Type | Example |
|---|---|
| Order and shipping updates | Confirmation that your order shipped, with tracking. |
| Account notifications | A change to your wholesale account or a back-in-stock notice you asked for. |
| Customer service | A reply to a question you texted, emailed, or called about. |
We do not send marketing or promotional text messages through this program.
How to stop
Reply STOP to any message from (866) 846-7426. You will get one confirmation that you have been unsubscribed, and nothing after that. You can rejoin any time by texting JOIN to the same number.
How to get help
Reply HELP to any message from (866) 846-7426, email info@primordialsolutions.com, or call (866) 846-7426.
Carriers
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply. Supported carriers may change without notice.
Your information
We do not sell, rent, or share your mobile number or your consent to receive text messages with anyone. See our Privacy Policy for the full statement.